Assistance available at CCHS for Medicaid & Marketplace Consumers

November 9, 2018

ATLANTIC – Enrollment for Healthcare Marketplace Exchange consumers will open on November 1st and help is available through regional Marketplace Certified Application Counselors (CAC).

CACs work one-on-one with individuals to complete enrollment, weigh options, and answer questions on Marketplace plans and Medicaid. “We are happy to host the CACs here at CCHS, and we encourage customers to make an appointment as soon as possible,” says Abbey Stangl, CCHS Chief Financial Officer.

All prior year’s enrollees are strongly encouraged to meet with a Marketplace CAC to update information and review new plans available on the website. December 15th is the last day to enroll for coverage to start on January 1st, and January 31st is the final day to sign up for 2019 coverage.

All meetings with the CACs are by appointment only, and they are private. Consumers are asked to bring important information with them, such as addresses, social security numbers, income information, and policy numbers for any current health insurance plans for all members of the household. Also, if you have an existing account in the Marketplace, bring your login information for access during your appointment.

For more information or to make an appointment, please call either Ashlee Richards at 712-250-8111 or Val Gifford at 712-250-8047.

Available appointment times are on:

  • Friday, November 16, from 9 am to 2 pm
  • Friday, November 30, from 9 am to 2 pm

Additional dates and times in Council Bluffs can be arranged by appointment as well.