CCMH Emergency Department receives Women’s Choice Award

March 21, 2018

For Immediate Release

ATLANTIC – The Cass County Memorial Hospital Emergency Department has been recognized as a 2018 Women’s Choice Award recipient.  The CCMH Emergency Department scored in the top 10% of hospitals nationwide, based on hospital size.  CCMH is in the 100 beds or less category.

“We couldn’t be more pleased to receive this recognition of the superior care our ED team provides every day,” said Brett Altman, CEO.  “This award is particularly significant because it measures objective data based on the criteria women have indicated is most important to them.  Women tend to be the healthcare decision makers for the entire family, so it is very rewarding to know we are meeting their expectations on a consistent basis.”

According to their website, the Women’s Choice Award’s goal is to help women make smart healthcare choices.  The organization states their understanding of what matters most to women is based on extensive surveys of women to determine the most important factors in their healthcare decision-making.  They have also conducted research on this topic in conjunction with the Wharton School of Business.  The organization utilizes publicly reported patient experience and clinical data to evaluate hospitals on those factors.

Criteria for the Emergency Care award include the following measures as reported by the Centers for Medicare and Medicaid Services (CMS):

  1. Average number of minutes before outpatients with chest pain or possible heart attack got an ECG;
  2. Average time patients spent in the Emergency Department, before they were admitted to the hospital as an inpatient;
  3. Average time patients spent in the Emergency Department before they were seen by a healthcare professional;
  4. Average time patients spent waiting in the Emergency Department, after the doctor decided to admit them as an inpatient, but before leaving the Emergency Department for their inpatient room;
  5. Average time patients spent in the Emergency Department before being sent home;
  6. Average time patients who came to the Emergency Department with broken bones had to wait before receiving pain medication;
  7. Percentage of patients who came to the Emergency Department with stroke symptoms who received brain scan results within 45 minutes of arrival;
  8. Percentage of patients who left the Emergency Department before being seen.